As soon as an outstanding receivable remains unpaid after the payment period on the invoice has expired, the policyholder must notify the overdue item to Allianz Trade. This must be done within the reporting period stipulated in the policy, which begins on the due date as stated on the invoice. Please make sure that your agreed payment periods do not exceed the maximum payment periods stipulated in your policy.
Notifying an overdue item is an obligation you must comply with.
Allianz Trade will issue a reply to the policyholder for each overdue item report. Depending on the situation, the existing cover limit will be confirmed or cancelled. In a few cases, a ban on further supplies to the customer may also be imposed. Please note that failure to report an overdue item will result in the automatic cancellation of your insurance cover.
Please report your overdue receivables, along with any claims, via EOLIS.